Made in Germany & Switzerland
The flag of GermanyThe flag of Switzerland
jacando logo
Back to the HR-Lexicon


Offboarding is the process of managing an employee's departure from a company. It involves various tasks such as exit interviews, returning company property, revoking access to systems, and transitioning knowledge and responsibilities to other team members. Offboarding is essential for ensuring a smooth and professional separation between the employee and the organization.

Offboarding Process

During the offboarding process, HR departments typically follow a set of steps to ensure that the departure of an employee is handled efficiently and respectfully. This process may include conducting an exit interview to gather feedback from the departing employee, collecting company assets such as laptops and access cards, and providing information about benefits continuation or COBRA in the United States. HR also coordinates with IT to revoke access to company systems and ensures that the departing employee's responsibilities are transitioned to other team members smoothly.

Offboarding is not only important for the departing employee but also for the company. It helps protect sensitive company information, maintain security standards, and uphold the organization's reputation. By following a structured offboarding process, companies can leave a positive last impression on departing employees and potentially even foster future relationships.

Legal Considerations

When it comes to offboarding, companies must also consider legal aspects related to the departure of an employee. In the European Union, for example, companies must adhere to data protection regulations such as the General Data Protection Regulation (GDPR) when handling employee data during offboarding. In Switzerland, data protection laws also apply, and companies must ensure that employee information is handled in compliance with these regulations.

Additionally, depending on the country and the employment contract, there may be specific legal requirements regarding notice periods, severance pay, and the return of company property. It is crucial for companies to be aware of these legal considerations and ensure that the offboarding process is conducted in accordance with the law.

Employee Experience

Offboarding plays a significant role in shaping the overall employee experience within an organization. A well-executed offboarding process can leave departing employees with a positive impression of the company, even after they have left. This positive experience can lead to potential rehires, referrals, or even positive reviews of the company.

By treating departing employees respectfully and providing support during their transition, companies can maintain a positive employer brand and reputation. Offboarding is an opportunity for companies to demonstrate their commitment to their employees' well-being, even as they part ways.

Continuous Improvement

As with other HR processes, offboarding can benefit from continuous improvement. By collecting feedback from departing employees, HR can identify areas for enhancement in the offboarding process. This feedback can be used to streamline procedures, address any pain points, and ultimately make the offboarding experience smoother for both employees and the organization.

Regularly reviewing and updating the offboarding process can help companies stay current with best practices and ensure that departing employees are given the support and attention they need during their transition. Continuous improvement in offboarding can contribute to overall employee satisfaction and retention in the long run.